Affectivity and job satisfaction in Latin American workers during the COVID-19 pandemic: A cluster analysis

Afectividad y satisfacción laboral en trabajadores latinoamericanos durante la pandemia COVID-19: Análisis de conglomerados

Resumen Introducción: Durante la pandemia de la COVID-19, las personas experimentaron repentinos cambios en sus vidas, especialmente en su dinámica laboral. En este contexto, el balance de las experiencias afectivas positivas y negativas pueden influir en la satisfacción laboral de los trabajadores. Objetivos: explorar los niveles de satisfacción laboral, en relación con los afectos positivos y afectos negativos, en un grupo de trabajadores latinoamericanos durante la pandemia de COVID-19. Método: La muestra consistió en 594 trabajadores latinoamericanos (M = 38, entre 18 y 60 años; DE = 10.47), de ambos sexos, quienes respondieron de forma online un cuestionario sociodemográfico y dos medidas psicológicas de afectos y satisfacción laboral. Como método, fue usado el análisis jerárquico de grupos de Ward y el K-medias. Resultados: Se identificaron cuatro grupos de trabajadores: Grupo 1, niveles altos de afectos positivos y afectos negativos con alta satisfacción laboral; Grupo 2, niveles bajos de afectos positivos y afectos negativos con baja satisfacción laboral; Grupo 3, altos niveles de afectos positivos y bajos niveles de afectos negativos con alta satisfacción laboral; Grupo 4, bajos niveles de afectos positivos y altos niveles de afectos negativos con baja satisfacción laboral. Conclusión: Los grupos que experimentaron altos niveles de afectos positivos presentaron una alta satisfacción laboral, mientras que los grupos con altos o bajos niveles de afectos negativos y bajos afectos positivos manifestaron una baja satisfacción laboral.

Palabras clave:
Satisfacción laboral, afectos positivos, afectos negativos, pandemia, COVID-19


Abstract Introduction: During the COVID-19 pandemic, people have experienced sudden changes in their lives, especially in their work dynamics. In this context, the balance of positive and negative affective experiences can influence workers’ job satisfaction. Objectives: Explore the levels of job satisfaction, related to positive and negative affect, in a group of Latin American workers during the COVID-19 pandemic. Method: The sample included 594 Latin American workers (M = 38, aged between 18 and 60; SD = 10.47), of both sexes, who answered a sociodemographic questionnaire online and two psychological measures of affect and job satisfaction. Ward’s hierarchical cluster analysis and K-means were used as methods. Results: Four worker groups were identified: Group 1, high levels of positive and negative affect with high job satisfaction; Group 2, low levels of positive and negative affect with low job satisfaction; Group 3, high levels of positive affect and low levels of negative affect with high job satisfaction; Group 4, low levels of positive affect and high levels of negative affect with low job satisfaction. Conclusions: Groups with high levels of positive affect experienced high job satisfaction, while groups with high or low levels of negative affect and low levels of positive affect experienced low job satisfaction.

Job satisfaction, positive affect, negative affect, pandemic, COVID-19

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